Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase through our website.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the site, we collect information about the web pages or products you view, the websites or search terms that referred you to our site, and how you interact with it. We refer to this automatically collected information as “Device Information.”

We collect this information using the following technologies:

Cookies

Cookies are small data files stored on your device and typically include an anonymous unique identifier.

We use cookies to:

  • Remember the contents of your shopping cart.

  • Analyze traffic and browsing behavior.

  • Improve the user experience.

  • Manage secure sessions.

We also use analytics tools that collect information such as:

  • IP address.

  • Browser type.

  • Internet service provider.

  • Entry and exit pages.

  • Date and time of access.

  • Interactions performed within the site.

We also use tags, pixels, and similar technologies to better understand how our users navigate and interact with our website.

ORDER INFORMATION

When you make or attempt to make a purchase through our website, we collect certain personal information, including:

  • First and last name.

  • Billing address.

  • Shipping address.

  • Payment information.

  • Email address.

  • Phone number.

We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

  • Process and manage your orders.

  • Process payments.

  • Arrange product shipping.

  • Issue invoices and purchase confirmations.

  • Communicate with you regarding your order.

  • Detect potential fraud or suspicious activity.

  • Send you promotional information, offers, or updates related to our products when you have provided your consent.

We use Device Information to:

  • Detect potential risks and prevent fraud.

  • Improve and optimize our website.

  • Analyze user behavior.

  • Measure the performance of our marketing and advertising campaigns.

SHARING PERSONAL INFORMATION

We share your Personal Information with third parties only when necessary to provide our services.

For example, we use Shopify to operate and manage our online store.

We also use analytics tools such as Google Analytics to better understand how customers use our website.

We may also share information when necessary to:

  • Comply with legal obligations.

  • Respond to judicial or administrative requests.

  • Protect our rights and those of our users.

ADVERTISING AND MARKETING

We may use your Personal Information to show you personalized advertisements or marketing communications that we believe may be relevant to you.

DO NOT TRACK

Please note that we do not modify our data collection and usage practices when we receive a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you reside in the European Union, you have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request that your data be updated.

  • Request the deletion of your personal data.

To exercise any of these rights, you may contact us using the contact information provided at the end of this Privacy Policy.

We also process your information to fulfill the contractual obligations arising from any orders placed and to pursue our legitimate business interests.

Please note that your information may be transferred to and processed outside Europe, including in countries such as Canada or the United States.

DATA RETENTION

When you place an order through our website, we will retain your Order Information for our records unless you expressly request its deletion.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational reasons.

CONTACT

If you have questions about this Privacy Policy, wish to exercise any of your rights, or wish to submit a complaint, you can contact us at:

📧 support.kevara@gmail.com

Or by postal mail at:

Juan Pedro Dávila García 2, 3A
38009 Santa Cruz de Tenerife
Spain